About Us
What markets does JNOD serve?
We sell our products worldwide, especially in Europe, North America, and the Middle East.
Where is your factory located?
Our factory is in Shunde, Foshan, Guangdong, China, an area known for its strong manufacturing industry.
About Products
What certifications do your products have?
Our products are certified with CCC, ROHS, CE, CB, ETL (UL Standard), and other international certifications, ensuring safety and compliance with global standards.
What types of product patents does JNOD have?
We have more than 40 patents, including utility patents for technical innovations, design patents for the unique appearance of our products, and invention patents for groundbreaking technologies.
Do you have any patents related to improving water quality or taste?
Yes, we have patents designed to improve both water quality and taste. These innovations help ensure our products deliver cleaner, fresher, and better-tasting water, providing a superior drinking experience.
What are the main features of instant hot water dispensers?
Our instant hot water dispensers offer rapid heating, adjustable temperature settings up to 98°C, child safety locks, and energy-efficient designs. They are easy to install and use, with options for touch, remote, or app control. These dispensers also feature anti-leak technology and durable, food-grade materials to ensure safety and reliability.
To learn more, feel free to contact us!
How durable are your products?
Our products are built with high-quality materials and components, including corrosion-resistant metals and durable electronic parts, ensuring long-lasting use even in demanding environments.
About Customization
What is the MOQ for customized products?
The MOQ for custom orders typically starts at 5-10 units, depending on the level of customization and product type.
What customization services do you offer?
We provide a wide range of customization services:
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Appearance Design: Customize the color, add specific patterns, logos, or text on the exterior, and choose from different materials for the outer shell.
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Function Configuration: Add smart controls like remote or app-based controls, and integrate with home automation systems for customized terminal control.
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Structure and Size: Adjust the size based on your space and needs, and create custom structure designs if required.
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Accessory Selection: Choose from various accessories, such as different materials for water pipes and connectors, with options for standard sizes to meet country-specific requirements.
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Packaging Design: Customize packaging with your brand’s design, text, material, and structure, including unique opening/closing designs.
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Instruction Manual: Personalize the manual with your brand, layout, content, printing material, and offer it in multiple languages.
How long does it take to produce customized products?
Custom products generally take 7-15 days to manufacture and deliver, depending on the complexity of your order.
About After-sales Service
What is the warranty period?
We offer a one-year warranty from the date of purchase, covering any defects in materials or manufacturing.
Do you offer technical support?
Yes, we provide free technical support to help you with installation, operation, and troubleshooting of our products. You can reach us by email, phone, or online form.
How quickly will you respond to my after-sales inquiry?
We respond to all inquiries within 12 hours. Our customer service team is available 24/7 for urgent matters.